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In order for us to solve your problem, we will need to know some basic information about your computer system. Please try to answer all the questions and if you don't know for sure, its better to take a guess so that we have something to work with.

User Id
Name
Company Name
E-mail Address
Computer Mfg
Proc. Type
Speed
Connection Type
Dedicated?
Proxy? 
Operating System
Default Browser

  
 
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